Who are we:
Join an established leader in the rapidly-growing sales enablement space. Brainshark’s sales readiness software equips businesses with the training, coaching and content needed to prepare salespeople when, where and how they work.
As a field-based Customer Success Manager (CSM), your role is to drive usage and adoption within assigned customer accounts. You’ll provide guidance to customers as a trusted advisor in using Brainshark’s suite of products and services to solve their business challenges. Your goal as part of the customer success team is to help customers get to value quickly and continue to realize value as their business needs evolve.
As a Customer Success Manager, you will be assigned a set number of accounts to act as a trusted advisor between those clients and Brainshark. These responsibilities include:
What you’ll need: